What information do we collect?
When you interact with Destiny Travel Consult, we may collect personal information including your name, residential address, email address, telephone number, date of birth, passport information, identification documents, travel itinerary, payment details, emergency contact information, and any other information required to provide our travel and document processing services.
How do we collect information?
We collect information when you book a consultation, request a quotation, complete an online form, submit visa or document applications, communicate with us by phone, email, WhatsApp, or social media, subscribe to our updates, or visit our website. We may also receive information from authorized third parties where you have provided consent.
How We Use Your Information
Your information is used to:
- Process visa and travel-related applications.
- Assist with passport and document processing.
- Book flights, hotels, travel insurance, and other travel services.
- Communicate updates regarding your applications or bookings.
- Improve our services and customer experience.
- Meet legal and regulatory requirements.
Sharing Your Information
We only share your information when necessary to deliver our services. This may include embassies, consulates, airlines, hotels, government agencies, insurance providers, payment processors, and trusted business partners. We do not sell or rent your personal information to third parties.
Data Security
We are committed to protecting your personal information through appropriate administrative, technical, and physical safeguards. While no online system can guarantee complete security, we continuously work to protect your information against unauthorized access, disclosure, or misuse.
Confidentiality
All client information is treated as confidential and is accessed only by authorized personnel. We are not responsible for the privacy practices of third-party websites linked from our website.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance website functionality. You may disable cookies through your browser settings, although some website features may not function properly.
Your Rights
You may request access to your personal information, ask us to correct inaccurate details, request deletion where legally permitted, or withdraw your consent for certain processing activities. To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
Destiny Travel Consult may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any updates will be published on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or wish to make a complaint, please contact us.
Destiny Travel Consult
Email: info@destinytravelconsult.com
Phone: +233 24 755 7576
We aim to acknowledge and respond to complaints within 2 working days.